Tifanni Bova

Tiffani Bova

Chief Innovation Evangelist

Tiffani Bova is the Global Customer Growth and Innovation Evangelist at Salesforce, and was previous VP, Distinguished Analyst and Research Fellow with Gartner. Her recent book “Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business” is a Wall Street Journal bestseller. She is a highly sought-after keynote speaker and a top influencer in Business Growth, Customer Experience, Digital Transformation, the Future of Work and Sales.

She travels around the world helping companies—regardless of size, industry and maturity—to solve their most vexing challenge: how to keep growing in the face of stiff competition and a fast-changing business environment. She has earned accolades from business leaders around the world for her cutting-edge analysis, bold strategies for growth and durable competitive advantages for businesses from startups to Fortune 500 companies.

Schedule

Mon, Sept 23

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Tues, Sept 24

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Wed, Sept 25

10:35am

10:35am - 11:05am

Main Stage: ScaleUp

A Tale of Growth: Customer Expectations Push Brands to Do Better with Tiffani Bova of Salesforce

As new technology and business models redefine customer engagement, companies in all industries are in an all-out sprint to meet and exceed expectations for personalized, fast, and connected experiences. What's more, today's customers are taking a closer look at the trustworthiness of brands, further upping the ante.

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Thurs, Sept 26

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