Hillary Hartley

Chief Digital Officer & Deputy Minister for Digital Government

Hillary Hartley is Ontario’s Chief Digital and Data Officer and Deputy Minister, Cabinet Office. As the head of the Ontario Digital Service, Hillary is responsible for leading the government’s digital transformation efforts and the administration of the Simpler, Faster, Better Services Act to deliver simpler, more easily accessible services for the people, communities and businesses of Ontario.

Hillary joined the provincial government in April 2017 as Deputy Minister Responsible for Digital Government. She also served as Deputy Minister of Consumer Services, where she led the government’s retail services operation (ServiceOntario), and programs focused on consumer protection.
Previously, Hillary was the Deputy Executive Director of 18F, a digital services agency in the U.S. federal government, and was a Presidential Innovation Fellow in 2013. She has worked with governments, across jurisdictions, for more than twenty years, serving as a director at NIC Inc., an organization that helps governments deliver programs and services online.

Schedule

Mon, Sept 23

03:35pm

03:35pm - 04:00pm

Digital Transformation

Design With (Not For) Users with Hillary Hartley of Ontario Public Service

How might we scale user-centred design to meet the diverse needs of almost 14 million people? By designing with, not for users. Hear from Ontario’s first Digital and Data Officer, Hillary Hartley, on how the Ontario Digital Service is creating the conditions for digital- and data-driven government by introducing internet-era thinking, practices, skills and expertise across the province’s public sector. Join the journey toward simpler, faster, and better government for everyone.

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Tues, Sept 24

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Wed, Sept 25

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Thurs, Sept 26

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