Mon, Sept 23
03:35pm - 04:00pmDigital Transformation
Design With (Not For) Users with Hillary Hartley of Ontario Public Service
How might we scale user-centred design to meet the diverse needs of almost 14 million people? By designing with, not for users. Hear from Ontario’s first Digital and Data Officer, Hillary Hartley, on how the Ontario Digital Service is creating the conditions for digital- and data-driven government by introducing internet-era thinking, practices, skills and expertise across the province’s public sector. Join the journey toward simpler, faster, and better government for everyone.