Emily Bobko

Head of Personalization

As head of Precima’s Personalized Marketing practice, Emily works with world-class retailers and manufacturers to design and implement best-in-class customer-centric marketing strategies. She is responsible for the strategic direction and global delivery of Precima’s personalization solutions, including consulting services, industry-leading analytics, and a robust recommendation engine and measurement platform. With a passion for continuous innovation, Emily has been with Precima since its launch in 2008, and is always exploring new ways to optimize the omni-channel customer experience.

Schedule

Mon, Sept 23

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Tues, Sept 24

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Wed, Sept 25

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Thurs, Sept 26

02:30pm

02:30pm - 02:55pm

Retail

Personalization and Loyalty for Customers with Emily Bobko of Precima, Suzanna Morris of Indigo and Moderator Patrick Dickinson

In this panel discussion, three loyalty experts will discuss the changing face of loyalty: personalization versus automation, quantitative versus qualitative and new approaches to millennial audiences.

Emily Bobko

Head of Personalization

Patrick Dickinson

Former SVP Marketing & Brand Strategy

Suzanna Morris

VP, Loyalty & Customer Intelligence

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