Danielle Juneau

Senior User Researcher

Danielle Juneau is a User Researcher, bridging the gap between business and customer needs to help organizations derisk their innovation efforts and build truly successful products. As a Senior Researcher at TWG, Danielle leads research efforts at all phases of product development, from early stage discovery to post-launch product optimization. She is also active in the local research community, leading the Toronto chapter of UX Research Collective. Danielle holds a Bachelor of Knowledge Integration and a Masters of Digital Experience Innovation from the University of Waterloo.

Schedule

Mon, Sept 23

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Tues, Sept 24

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Wed, Sept 25

10:47am

10:47am - 11:02am

Money

What Do Fintech Startups Know That You Don’t with Danielle Juneau of TWG

What’s the motivation for building innovative products at your company? For Fintech startups, maintaining a singular focus on solving customer problems is a matter of survival. As retail banking services become commoditized, startups are leveraging ‘authentic’ experiences to draw customers from the incumbents. TWG’s Danielle Juneau will share how Enterprise FI’s can leverage User Research to shift their strategy from selling existing products to focusing on the needs of the customer.

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Thurs, Sept 26

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