Claudette McGowan is a global information technology leader with more than 17 years of success leading digital transformations and designing new approaches that improve service experiences. She has worked in the technology industry for organizations such as Deloitte, Metropolitan Police Services, North York General Hospital and Bank of Montreal. Claudette began her career at BMO in 2000 and she is the current Chief Information Officer, Enterprise Technology Employee Experience. Claudette is a published author of 5 books and founder of the Black Arts & Innovation Expo. Claudette holds a Bachelor of Arts and a Master of Business Administration. In 2018, Claudette was recognized as Top 100 Most Powerful Women in Canada. In 2019, she was also the recipient of two prestigious awards: AdWeek Magazine heralded Claudette a Toronto Brand Star and the Digital Finance Institute honoured her as one of the Top 50 Canadian Women in FinTech.