Mon, Sept 23
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Tues, Sept 24
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Wed, Sept 25
10:20am - 10:40am
Designing for User Pain Points with Shawna Wolverton of Zendesk
We are hardwired to make assumptions. While that’s not always a bad thing, these assumptions often leave us not delivering the way we should for our customers. We urge to solve their problems, but sometimes we end up creating more. In this session, Shawna will get real and talk mistakes, how to get a product to market the right way and how listening to customers in an honest genuine way can change your product strategy for the better.
10:40am - 11:00am
Building Products with Meaning with Reena Merchant of Google
In today’s rapidly shifting and highly competitive technology landscape, it has become increasingly important for companies to deliver meaningful products and services to customers. In order to create a product strategy that ensures both business viability and customer desirability, it’s critical to look at the intersection of business opportunities and human motivations. In this session, Reena will share some of the experiences she and her teams have had in helping to drive the creation of meaningful products and services that are better for business, better for customers, and better for society.
11:00am - 11:30am
How Tinder Builds Inclusive Products with Samantha Stevens of Tinder moderated by Stefan Palios of PulseBlueprint
How do you build a product that works for everyone? As companies grow, many are learning that a one-size-fits-all approach is not necessarily the best product strategy. From user research to diversity and inclusion best practices, product development has evolved. This fireside chat looks at how to embed inclusion into product development, and how various communities of users have different needs and voices to listen to as companies scale.
11:50am - 12:00am
A Wealth of Experience: A Q&A with Avrum Laurie of Wealthsimple
Following Avrum Laurie's case study, there will be an open question period where guests can dive deeper into the discussion.
12:00pm - 12:30am
In Conversation with Professional Esports Champion & Gaming Icon Stephanie Harvey
Join us at Elevate 2019!
01:30pm - 01:50pm
The Future of Open Source with Katharina Borchert of Mozilla
Open-sourcing your technology has commercial benefits and the potential to attract a great diversity of innovative developers to your enterprise. But it's still not the first option that comes to mind for many new companies. Katharina Borchert, Chief Open Innovation Officer at Mozilla, discusses why open source can be such a powerful force.
01:50pm - 02:00pm
The Evolution of Design and Manufacturing with Adar Kahiri of The Knowledge Society
Our world is changing fast, and at a time when artificial intelligence is becoming an increasingly important part of our lives, the way we design our products has largely stayed the same, until now. Generative design is disrupting the very way we design everything, from planes to office spaces, helping us build things that neither machines nor humans could have thought up on their own.
02:00pm - 02:30pm
Transforming MLSE Through Digital with Humza Teherany of MLSE
Transforming sports and entertainment through the power of digital innovation. Humza Teherany, Chief Technology & Digital Officer of MLSE, shares how MLSE Digital Labs is helping the organization redefine fan experience, help support championship teams and lead a digital transformation that will redefine the future of sports and entertainment.
02:30pm - 02:50am
A Story from The Front Line of Innovation: Democratizing Video Creation with Mark Kornfilt of Vimeo
In the last 30 years, Video has evolved from being a medium for art and entertainment to being the most engaging communication tool for businesses and organizations. The industry continues to transform, with new formats and distribution channels emerging every day. As Chief Product Officer of Vimeo and co-founder of Livestream (acquired by Vimeo), Mark Kornfilt is on the front lines of video innovation and is rethinking how technology can reduce the barriers for any business-- small and large-- to create professional-quality video. Join him for an exclusive look inside the product strategy at Vimeo, his experience democratizing professional quality video for everyone, and the future of digital video.
02:50pm - 03:00pm
Ask Me Anything with Mark Kornfilt of Vimeo
Following Mark Kornfilt's case study discussing Vimeo's decision to democratize video creation, there will be an open question period where guests can dive deeper into his case study.
03:00pm - 03:20pm
Looking Beyond Lean Start-Up: Productive Innovation At-Scale with Alex Hood of Asana
In today’s modern workplace we have more ways to communicate and collaborate than ever before. Yet in our constant notification culture, teams are fighting to find their flow - a state of intense focus and effortless collaboration where time seems to fly by as great things get done. This fireside chat with Alex Hood, Chief Product Officer for leading work management unicorn Asana, will explore how product teams can optimize their processes to innovate in the flow state, while helping to achieve balance over burnout. The discussion will also delve into macro working trends from around the world, influencing the next generation of intuitive, flow-based product design.
03:20pm - 03:50pm
How to Build & Scale Products FOR & WITH Your Community with Chris Slowe of Reddit
Reddit is a network of communities where individuals can find experiences built around their interests, hobbies and passions. As of 2019, its popularity has surged to 330 million monthly active users discussing everything from r/skincareaddiction, r/streetwear, r/science and r/documentaries. Since users have created, moderated and grown their communities with passion, any change is high stakes. In this talk, Reddit’s CTO and Founding Engineer, Chris Slowe, will share the process and philosophy of Reddit’s product development, reflect on the importance of community’s feedback and offer advice from designing hand-in-hand with arguably the internet’s most vocal, opinionated users.
03:50pm - 04:00pm
Front-Page Q&A with Chris Slowe of Reddit
Following Chris Slowe's keynote, there will be an open question period where guests can dive deeper into the discussion.