Digital Transformation

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Mon, Sept 23

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Event Details

Digital Transformation


Mon, Sept 23


MaRS Centre

101 College St

Digital transformation is a fundamental rethinking of the customer experience, business models, and operations. It’s about finding new ways to deliver value, generate revenue, and improve efficiency – and companies are using innovative technologies to do it.

Today’s rapid technological change means companies must reimagine every facet of their business in order to succeed. Whether a company has just begun to implement new technology or is executing a company-wide conversion, digital transformation is critical to competitive advantage.

At Elevate Digital Transformation, leaders in digital adoption will discuss the latest digital trends, the role of data and analytics, driving innovation at scale, and ultimately, how you can drive and enhance customer experience. Join us to hear from prominent leaders who are driving change across their industries and will help you navigate the digital landscape.

Digital Transformation Speakers

We're adding more every day.


Mon, Sept 23


10:00am - 10:15am

Welcome & Opening Remarks at Elevate Digital Transformation with Camas Winsor of

Welcome and Opening Remarks with Camas Winsor, COO of


10:15am - 10:45am

Latest Digital Trends and the Future of Digital Transformation with Timo Elliott of SAP

For the last 20 years, companies have invested huge amounts into their IT infrastructures—but are still struggling to get the full business benefit. The latest technologies offer a breakthrough opportunity to get more value from your existing information assets. New ‟intelligent enterprises” combine big data with artificial intelligence to do more with less, deliver best-in-class customer experiences, and transform workforce engagement. Join this session to hear about the latest trends in enterprise technology, illustrated with real-life organizations that have already made the first steps to the intelligent enterprise of the future.


10:45am - 11:00am

How to Supersize Your Innovation Strategy with Lara Skripitsky of McDonalds Canada and Journalist Jared Lindzon

In this Fireside Chat, McDonald’s CTO Lara Skripitsky will discuss how to drive organisational change and innovation with a franchisee model, winning buyout from thousands of stakeholders and exploring data analytics, organisational change through technology and cross-channel customer measurement in the process.


11:00am - 11:25am

Accelerating and Industrializing Innovation with Roger Park of EY

The pace of change is accelerating - will your organization embrace the transformative age or become vulnerable to disruption? EY's Americas Innovation Leader, Roger Park, explains the importance of value-driven continuous transformation and how to overcome the barriers to innovation.


11:25am - 12:00pm

The Intelligent Transformation of Healthcare with Lorena Ferino of Plexxus and Sam Masri of SAP

Digital Transformation is synonymous with building an Intelligent Enterprise – that is, modernizing a business’ foundation to harness intelligent technologies, such as artificial intelligence (AI), machine learning (ML), the Internet of Things capabilities (IoT), and real-time, in-memory analytics to achieve operational excellence. While such strategic change is needed in all industries, healthcare companies are proactively researching how they can drive business value by transforming to an Intelligent Enterprise.

Today, Ontario is home to a world leader in leveraging Digital Transformation, Plexxus. Even though it was established only 11 years ago, through its collaborative MPSC initiative, this non-profit is relied on to manage 60% of non-wage spend in Ontario Healthcare, and that number can only go up. Plexxus’ leadership team is using an Intelligent Enterprise framework to reimagine Healthcare spend and deliver an unparalleled level of service, collaboration and responsiveness.

Join Plexxus’ CIO Lorena Ferino and SAP’s COO, Sam Masri as they discuss digital transformation, streamlining data assets and containing costs – all with a focus on improving people’s lives in Ontario.


12:00pm - 12:25pm

How To Innovate with 86,000 Employees with Alexander Peh of RBC and Anthony Rjeily of EY

How do you foster innovation in a highly regulated, 86,000 employee business that operates in 36 countries? In this Fireside Talk, Alexander Peh, Vice President, Innovation, Technology & Operations at RBC and Anthony Rjeily, EY’s National Leader for Digital Transformation and Innovation, will explore the steps that RBC has taken to transform a 150 year old business.


01:35pm - 02:05pm

The Disruption Mindest – Why Some Organizations Transform While Others Fail with Charlene Li

Many companies make ‟disruption” their goal. They believe if they just develop the right innovation, they will disrupt their markets forever and drive the kind of growth worthy of a magazine cover story. But that’s not how disruption works. Disruption doesn’t create growth; growth creates disruption. While growth is always hard, disruptive growth is exponentially harder. It requires companies to make tough decisions in the face of daunting uncertainties: Should we bet our company’s future on the next-generation customer or today’s reliable one? Should we abandon our current business model for an entirely new one? Disruption demands bold leadership and, often, massive cultural transformation. To be on the right side of that disruption requires having a growth strategy that aligns the entire organization, as well as the leadership and culture to execute that strategy.


02:05pm - 02:25pm

What’s Your Digital Fluency? with Mike Mason of ThoughtWorks

Organizations undertaking a digital transformation often run into trouble. Two common mistakes are restricting a transformation effort to just the IT department, and over- or under-investing in different parts of the transformation. Digital Fluency tackles both these problems. Mike will show how digital transformation can be a holistic, organization-wide effort with clearly defined benefits and outcomes. Mike will also cover some ‟sensible default” initial investments that you can make to begin (or progress) your transformation journey.


02:25pm - 02:40pm

Prescribing AI to Cure Cancer with Alexandre Le Bouthillier of Imagia

By utilizing the power of artificial intelligence and collaborating with world-renowned research institutions, Alexandre Le Bouthillier is on a mission to cure cancer. His prescription? Artificial Intelligence. Learn how he turned a painful personal journey into structural change by empowering all doctors to improve patient outcomes with the power of AI at Imagia.


02:40pm - 03:10pm

How to Accelerate Your Digital Roadmap Through a Practical Value-Stream Approach with Nick Van Weerdenburg of

A practical digital transformation is where you base your transformation on how you achieve outcomes, not the other way around. Join Nick as he outlines a proven and ruthlessly practical value-stream approach to digital transformation that replaces consulting with outcomes.


03:10pm - 03:20pm

Machine Learning and The Future of Work with Zaynah Bhanji of The Knowledge Society

Artificial intelligence and machine learning will have a significant impact on the workplace and the future of work. Computer vision, natural language processing, and deep learning are all areas of AI that can be implemented to change the way we work.

During her presentation, Zaynah will talk about how machine learning will create the workplace of the future through automation, a new way of recruitment, customer service, and more. Zaynah will also explain the implications of this technology for large industries including security, healthcare, and finance.


03:20pm - 03:35pm

Beyond Digital Transformation: A Responsible, Sustainable Approach to Technology and Change with Eva Appelbaum of ARC

Eva will discuss why we all must move on from the narrative digital ‛disruption’ and instead look to lead digital transformation that is sustainable, responsible and inclusive. Balancing ‛doing’ with ‛sense-making’; looking for stability in agility; managing both the fast and the slow; and focusing on people rather than tech. Most importantly, leading today towards the future we want to see tomorrow.


03:35pm - 04:00pm

Design With (Not For) Users with Hillary Hartley of Ontario Public Service

How might we scale user-centred design to meet the diverse needs of almost 14 million people? By designing with, not for users. Hear from Ontario’s first Digital and Data Officer, Hillary Hartley, on how the Ontario Digital Service is creating the conditions for digital- and data-driven government by introducing internet-era thinking, practices, skills and expertise across the province’s public sector. Join the journey toward simpler, faster, and better government for everyone.


04:30pm - 07:30pm

Elevate Digital Transformation Stage Social

Keep the conversation going at Weslodge! This is the official After party for the Digital Transformation Stage.

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Tues, Sept 24

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Wed, Sept 25

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Thurs, Sept 26

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